We're helping online retailers use our technology to radically improve customer engagements one conversation at a time.      

CUSTOMER CONTACT SOLUTIONS

Our customer contact solutions are based on up-to- the-second technology...

Kosmos Customer Contact Center solutions replaces IVR systems with voice-first AI Agents to radically improve customer contact experiences.

 

We do this by using our proprietary Ai technology and integrating with third party systems. We can also offer a full turn-key solution. We're working with several U.S. retailers during our pilot program to make sure we address the key pain points your customers feel when they call for support. 

Hit the Sign-Up button below to get in touch if you're interested in joining our retail pilot program.

 

Kosmos services include: 

 

  • Complete customer contact center solution or integration with your existing telecoms provider

  • Integrates with Shopify, Kustomer and SalesForce

  • Free Toll Free number

  • Free additional DID number

  • Voice and chat capabilities

  • Prebuilt Conversational model specially designed for e-Commerce

  • Instant personalized call reception via Kosmos Synthetic Agent (27 different personas)

  • AI Agent caller issue resolution L1 - FAQs

  • Caller information gathering by AI Agent

  • Intelligent transfer of calls (or message taking) to the right human agent

  • Full analytics & reporting

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© 2019. All Right Reserved. Kosmos AI Technologies Inc.

333 W San Carlos St, San Jose, CA 95110    (650) 272-3809

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